You're cleaning homes—who's answering your phone?
When you're on a job, you can't answer calls. When callers hit voicemail, they call the next cleaner. Polaris answers every call, captures quotes, and books jobs—while you focus on cleaning.
Written by Vijayesh Nair, Founder of Polaris Voice
Why cleaning businesses lose calls
Most cleaning company owners I talk to are owner-operators. They're not sitting at a desk waiting for the phone to ring — they're at a client's house, scrubbing bathrooms, vacuuming carpets, on their hands and knees doing the work. When their phone buzzes in their pocket, they can't stop mid-clean to answer it. And by the time they check their missed calls during the drive to the next job, that lead has already booked with someone else.
The painful part is that cleaning is a recurring revenue business. A new residential client who calls for a one-time deep clean often turns into a weekly or bi-weekly regular. That's not a $200 job — it's $200 every two weeks for years. When that first call goes unanswered, you don't just lose a one-time clean. You lose the entire lifetime value of that client. And your existing recurring clients? They call to adjust their schedule, skip a week, or add a deep clean before the holidays. If they can't reach you, frustration builds.
New leads from Google are especially unforgiving. Someone searches "house cleaning near me," calls the top three results, and books with whoever picks up first. That's the game. Polaris makes sure you're always the one who picks up, captures the quote details, and books the job — while you finish the clean you're on.
Every missed call is a customer cleaning someone else's house
The cleaning business is competitive. Speed wins.
of cleaning inquiries go to the first company that answers the phone
per day spent on jobs where you can't answer your phone
annual value of a single recurring residential client
AI built for cleaning companies
Capture every quote request and book more recurring clients.
Quote Request Capture
Captures property type, size, cleaning frequency, special requests, and timeline. Everything you need to prepare an accurate quote.
Job Booking
Books one-time or recurring cleanings directly into your calendar based on your availability and service areas.
Residential Services
Handles move-in/move-out, deep cleaning, regular maintenance, and special occasion cleaning inquiries.
Commercial Services
Captures office size, cleaning schedule needs, and special requirements for commercial accounts.
After-Hours Leads
People research cleaning services at night. Polaris captures these leads while you sleep.
Service Area Screening
Confirms the caller's location is within your service area before booking. No wasted trips.
See exactly how much revenue is walking out the door.
Your cost of waiting
Per month
$2,000
Per day
$67
Per year
$24,000
Per day
$67
Per month
$2,000
Per year
$24,000
Adjust the sliders below to match your business
Polaris investment
$99/mo
You're losing
20x that
every single month
7-Day Free Trial
Try Polaris free for 7 days — no credit card required. See the ROI for yourself.
Setup takes 5 minutes. No contracts. Cancel anytime.
How it works for cleaning companies
From missed call to booked job in seconds.
Potential client calls while you're on a job
They need a deep clean before hosting family next week. You're elbow-deep in a kitchen.
Polaris answers professionally
"Thank you for calling Spotless Home Cleaning. I'd be happy to help you schedule a cleaning. What type of service are you looking for?"
AI captures the details
Polaris asks about home size, cleaning type needed, any special requests, preferred dates, and confirms they're in your service area.
Appointment booked
Based on your availability, Polaris schedules the deep clean. Caller gets SMS confirmation with preparation tips.
You show up prepared
Full details in your calendar: address, home size, special requests, and access instructions. Ready to impress.
Built for every cleaning business
Residential Cleaning
House cleaning and maid services
Commercial Cleaning
Office and janitorial services
Specialty Cleaning
Move-out, deep clean, post-construction
Cleaning Teams
Multi-person cleaning companies
Works with the tools you already use
Whether your team runs on ZenMaid, Launch27, BookingKoala, or Jobber, Polaris collects the information your team needs—client name, address, property size, cleaning type, preferred schedule—and delivers it via text and email after every call. Your team books it into your system, just like they would from any other inquiry.
For Enterprise customers, we build custom integrations with your scheduling software.
Your clients' data is safe with Polaris
Polaris is fully PIPEDA compliant. Call recordings and transcripts are stored in Canada with AES-256 encryption. Your clients' voice data is never used to train AI models. Every call is logged with a full audit trail for your records.
Questions about Polaris for cleaning companies?
Get answers to common questions about AI answering for cleaning services.
Yes. Polaris identifies whether the caller needs residential or commercial cleaning, captures the appropriate details (home size vs. office square footage), and routes to the right team or books the right service type.
Polaris captures property type, size, cleaning frequency needed, any special requirements (move-out, deep clean, regular), and timeline. You receive complete details to prepare an accurate quote.
Yes. Polaris can book one-time cleanings or set up recurring schedules (weekly, bi-weekly, monthly) based on your availability and service areas.
Absolutely. Many people research and call cleaning services in the evening. Polaris captures these leads 24/7 so you don't lose them to competitors who answer first.
Polaris collects all the details your team needs — client name, address, property size, cleaning type, preferred schedule — and sends them via text and email. Your team can enter bookings into whatever software you use. For Enterprise customers, we can build direct integrations.
Yes. Polaris recognizes returning callers by phone number and can handle schedule changes for recurring clients. Whether they need to skip a week, change their day, or add a deep clean, Polaris captures the request and notifies your team.
Polaris understands urgency. When a caller says they need a move-out clean by Friday, it captures the timeline, property size, and any special requirements, then sends you the details immediately so you can respond quickly.
Most callers can't tell within the first 30 seconds. Polaris uses premium voice technology that sounds natural and human. We also include a brief disclosure for compliance, which most callers appreciate as transparency.
About 5 minutes. Enter your business name, pick a voice, and you're live. Our onboarding wizard pulls your business information automatically so you don't have to type it all out.
Polaris immediately escalates to you or your team. You can set up custom escalation rules based on keywords, urgency, or caller type. Your callers will never hit a dead end.
Yes. No long-term contracts and no cancellation fees. You can cancel directly from your dashboard at any time, and you'll retain access until the end of your billing period.
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"We're confident you'll love Polaris because we've seen it happen hundreds of times. Most businesses are hooked after their first real call. That's why we let you try it free—no commitment."
— Polaris Voice Team
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